These Terms and Conditions (“Terms”) are applicable to any use of the store on the website http://www.madstrains.com(“our website”), as well as any services avaible on our website and to any and all offers, orders ans agreements connected with MaD Strains.
If you do not agree with these General Terms, you may not order any products on The Website or in any other way use The Website.
- You must be at least 18 years old to order from our website.
- You agree that the use of our website is at your own risk.
- MaD Strains cannot be held responsable for the actions of persons who purchase its Cannabis seeds. MaD Strains can sell you cannabis seeds legally for the use of collector items.
- In the Spanish State, cannabis seeds are not classified as narcotic substances and their possession, sale and traffic do not constitute a crime and they are not regulated by law. Cannabis cultivation, however, may be subject to administrative and penal sanctions.
- The regulations and legislation referring to Cannabis seeds, whether for collection, research or self-cultivation, often vary from one country to another. By purchasing items on our website you confirm that you have allready verified your local and internationals law and be sure that you are allowed to buy and receive Cannabis seeds and that the responsability for that decision rests solely upon you. As MaD Strains’s customer, it is forbidden to distribute seeds bought from our website to countries where possession of and/or traffic of Cannabis seeds is prohibited.
- MaD Strains reserves the right to restrict sales depending on the delivery country.
Data and privates informations
- When you place an order, we may ask you for certain informations (for exemple your name, postal adress, email adress). Those informations will be kept securely and may be used to :
- process your order
- help fraud prevention
- You have to ensure to provide true, accurate, current and complete information about yourself.
Purchase MaD Strains
- If you place an order you will automatically receive an email to comfirm receipt of your order.
- Orders are normally processed between 8am and 1.30pm Spanish time from Monday to Friday. We will do our best to process and ship all orders within 3 business days.
- You will receive your tracking ID by email.
- If you have not received your tracking number, always remember to check your junk/spam mail folder before contacting us, as emails do not always end up in your inbox. More information about the shipping and tracking of your order can be found in section Delivery Options on our website.
Price, Availability and Promotional Items
- The prices on our website include V.A.T. and are in Euros(€).
- We always try to make sure that all prices on our website are accurate but errors may occur. If we discover any error in pricing of the products you have purchase we will inform you as soon as possible using the contact details you have provided. You will then have an option to cancel or reconfirm your order. If you did not get back to us within 15 business days we will cancel your order.
- Our stock is keeped up to date but we cannot guarantee that any single item will always be available. If we realise that the product you purchase is in fact out of stock, we will contact you straight away by email. You will then have the choice to wait for your product to be back in stock, or to replace your item by an other product for the same value or more (this may require an additional payment) so your order will be processed in the normal delay. In the case your are not interested by any other items, we will offer you a refund on the out of stock product.
- Be sure to verify all promotional items your order qualifies for are in the shopping cart before checking out. Please contact us if you encounter any difficulties.
- Freebies and/or promotional product can be replace due to stock availability. We will then contact you and let you choose for another one.
- We can remove any promotional item with no given notice.
- MaD Strains do not reserve any product stock before the payment have been received or confirmed. Orders payed by international bank wire transfer will be process after recieving the proof of payment.
- By ordering, you confirm that your delivery and billing names and address are correct. It is customer’s responsability to enter the address correctly.
- MaD Strains offers registered letter and guaranteed shipping.
- All parcels are sent by Correos. Correos is Spain’s national mail services.
- If you are ordering within Spain, please let us know if you have not received your order in 15 business days after the dispatch date.
- The order will be shipped within 3 business days with registered mail services.
- If you are ordering from outside of Spain and choose normal registered mail (do not pay for guarantee shipping) and you do not receive your goods within 21 business days (excluding weekends), then please contact us. We will try to track your parcel. We cannot be held responsable for the mail services error or parcel lost.
- If you are ordering from outside Spain and choose the Guaranteed delivery, we will reship your parcel immediately to the original address provided or will offer a refund if you not receiving your parcel withnin 21 business days after the dispatch date.
- Exclusions from our guarantee :
- Our guarantee is voided if you enter an incorrect address or invalid name for the delivery address.
- Our guarantee is voided in the cases when your parcel is confirmed as delivered, however you claim to have not received it. In this case you must take this up to the mail service including your postman to obtain more informations.
- In the case your order has been returned to us for “undeliverable as addressed/unable to forward/unclaimed/moved” with the mail services, we will have to wait for the parcel to be arrived in our mail box. If and when it gets back to us we will contact you via email. You will then have to pay the reship costs if you want us to send you the returned to us parcel. We cannot be held responsible if the parcel is not returned back to us.
- We cannot be held responsable for parcels retained, or confiscated, by Customs or similar authorities. For more information, please contact these organisms directly.
- In case your order has not been delivered in 21 business days and you have the “Guaranteed” shipping you can choose your order to be resent or refunded. The cost of the guarantee is non-refundable.
- Any reproduction, distribution or transformation of the content of this website or any of its elements, directly or indirectly through teleprocessing networks or analogue media for commercial purposes aimed at the public, is prohibited except when express permission has been given in writing by MaD Strains.
- Materiel can only be downloaded from this website for personal use if the rights of the author, the brand and the rest of property rights are respected.